Data that we collect when you visit our website
When you visit our website or CDN including, but not limited to (https://ksoft.si or https://api.ksoft.si or https://cdn.ksoft.si or https://*.storage.ksoft.si or https://storage.ksoft.si),
Cloudflare, a service provider we utilise, sets an identification cookie that is used to make sure
that you don't abuse or perform dangerous actions towards them or us. This cookie is necessary to
keep our website safe from automated systems/bots/users that have bad intentions. You can read more
on that cookie here: https://support.cloudflare.com/hc/en-us/articles/200170156-What-does-the-Cloudflare-cfduid-cookie-do-
However, if you don't want to receive this cookie, you may use a so-called "cookie blocker" although
this may impact the functionality of the website or give your various challenge messages. Therefore
usage is at your discretion. In addition to this cookie, CloudFlare might save and use your data for
analytical purposes, this includes, but it's not limited to: which URLs do you visit, what you or
your browser downloads, where did request come from (Country, IP) and others. We partially anonymize all
analytical data, so we are unable to track a single user based on the data Cloudflare collects, however if
a user triggers a specific firewall event on CloudFlare, we are able to identify specific user by correlating data from our
collection service and CloudFlare.
Beside Cloudflare cookie, we also place first-party and third-party cookies including, but not limited to sessionid and csrftoken for request protection,
authentication system and analytics collection. This two at least are required for the website to work.
We mostly collect analytics and behavioural data with our first-party hosted solution and some performance and statistic data via third-party provider (CloudFlare Analytics and Browser Insights) data collected by our third-party provider is fully anonymised. When you visit any of our websites, the following data is collected: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your partially anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and others non-identifying subjects.
Data that we collect when you write us emails or contact us via Twitter
When you write anything to our e-mail addresses or chat boxes (ending in domains korenc.eu, ksoft.si, ksoft.tech and other associated domains), We will store your e-mail for an indefinite amount of time, with your e-mail address we will also collect data from external providers like ClearBit and Gravatar. If you get a reply from us, we will also keep all raw data of conversation without prior consent to provide better customer service and prevent abuse.
Data that we collect when you utilise our APIs
When you as a user or an automated system you operate as bot/web-service requests any of our APIs (hosted at https://api.ksoft.si, https://api.korenc.eu, https://i.ksoft.si, https://chatwatch.ksoft.si, https://*.cw.ksoft.si, https://gateway.chatwatch.ksoft.si and domains including their subdomains: ksoft.tech, ksoft.si, nani.rocks). We store the IP address, the User-Agent header, and the URL visited (simple and with GET parameters), the API used (name, version, endpoint) as well as the internal ID and Discord ID of the account associated with the client application that called the API. Statistic data is stored internally for up to 5 years after that our system will automatically delete it from any databases, but we indefinitely store data about the IP address and check it with an external provider for reasons of preventing abuse, by using our websites or APIs you automatically agree to this type of data collection. We also track usage of our service in general through access logs, which can contain the source IP address, user-agent and response times with response code from our APIs. Our abuse system might connect your user account to different objects and data that would be thought to be abusive. This data will never be shared with any 3rd party and cannot be deleted or viewed by any user or staff the only exception is a few authorised personnel, the only time we allow the data to leave the servers is when we do an offsite backup. This data is required and will enable us to monitor the usage of our service and enables us to react to spikes and the number of requests on time as well as protect our infrastructure from misbehaving users. We will never give your data to any 3rd party or sell it.
Where do we store data:
If you utilise our APIs to store data, retrieve data or use website, we store this data in an industry standard format with high security. At this point, we don't plan nor consider to have the data mentioned above on our platform ever to leave the EU or European economic zone.
If you wish to get access to the data we collect on you or request deletion of such, you may write us an email at [email protected] Please note that you shall not use this email for applying to get access to our APIs or services, but you may request help or information, application emails send to it, will be ignored entirely, deleted and marked as spam. Please make sure to include what data you want to receive/have deleted. (e.g. APIs request data, statistic data, user data, email request data and similar, but please note that we will under no circumstances share or delete our abuse data or original data also note that we will remove some data points for privacy reasons of other users). Your data will be delivered to you in an industry standard format (JSON, XML and file types you uploaded) after a maximum of 30 business days after we received the request. We are not accountable for any actions taken by appropriate authorities to you as a user, we exclude ourselves from any liability and will not be responsible for any damages inflicted to you as a user in any way. Use data provided by our services at your own risk.
Terms of Service
1. Accepting The Terms
These Terms of Service ("Terms", "ToS") are a legal agreement between the owners of KSoft.Si ("we", "us", "our", the "Owners", "KSoft.Si") and you ("you" or "your"). By applying, creating an account, using our API, or otherwise interacting with our automated systems, you agree if you are the age of majority in your jurisdiction or over, that you have read, understood, and accept to be bound by the Terms, and if you are below the age of majority in your jurisdiction, that your legal guardian has reviewed and agrees to these Terms.
At any time do we reserve the right to update these Terms without prior notification, for reasons including, but not limiting to adhering to new legal requirements, or improving your experience using our services. All users have five business days to adhere to these changes. We may notify users via broadcasts inside a social or chat platform ("announcements") or e-mail when we significantly change these Terms.
2. Rules of Conduct
By using our API services, you agree to follow the following conditions without any objections, except with prior written permission by us or a legal representative of us.
You may be given one warning if you don't adhere to these conditions. We reserve the right to revoke or block access, as well as terminate your account if you don't adhere to these conditions, violate our Terms of Service in any way, or for whatever reason we deem valid without justification.
The key words "MUST", "MUST NOT", "REQUIRED", "SHALL", "SHALL NOT", "SHOULD", "SHOULD NOT", "RECOMMENDED", "MAY", and "OPTIONAL" in the following sections are to be interpreted as described in RFC 2119.
2.1 Essential conditions when using our services.
a) You SHALL NOT abuse, intentionally disrupt, break, circumvent or tamper with any of our services, or attempt to do so.
b) You SHALL NOT use data mining, robots, spiders, or similar data gathering and extraction tools on any of our services.
c) You SHALL NOT, intentionally or unintentionally, spam any of our services. You are REQUIRED to make sure your applications do not spam our service outside of the set rate limits.
d) All content marked as "not safe for work" ("nsfw" or "NSFW") by us MUST only be shared in environments explicitly requesting the user to verify their age (e.g. "NSFW-Channels" in Discord).
e) You MUST NOT use multiple accounts to access our services.
f) You MUST, at all times, stay in the Discord server associated with our API.
g) If you are submitting a Discord application, you are REQUIRED to be the owner of said application. If you want to apply on behalf of someone else, you are REQUIRED to provide written permission by the owner to us before applying.
h) Any and all materials that are part of our services excluding responses from the API (including, but not limited to, designs, text, graphics, pictures, video, information, applications, software, music, sound and other files, and their selection and arrangement), collectively referred to as the "Materials" are, as between the Team and you, owned by KSoft.Si and/or its third-party licensors. You agree that you SHALL NOT modify, copy, distribute, frame, reproduce, republish, download, scrape, display, post, transmit, or sell in any form or by any means, in whole or in part, or otherwise exploit the Materials without our express prior written permission. You acknowledge that you do not acquire any ownership rights by using any of our services or by accessing any Materials posted on any of our services by us or by users, or any derivative works thereof.
i) You MAY include attribution notice to any representation of our data. If you do so, it MUST match api.ksoft.si, KSoft.Si. If any of the following conditions mark attribution notice as REQUIRED, you MUST include it.
j) If you are using our logo it MUST be obtained from our CDN.
k) Capitalization of the name SHOULD match "KSoft.Si". If any of the following conditions REQUIRE you to use this capitalization, it MUST match the example.
l) When creating an application on our service, you give us perpetual, royalty-free, and transferable permission to add ("invite") your Discord bot to our test Discord server ("server"). This SHALL only be reversed by closing your account and contacting us by email. With doing so you give us 30 business days to remove your Discord bot from our test server.
m) You, and anyone on behalf of your application, MUST NOT circumvent any privacy or security measures set by us, or attempt to do so. This includes, but is not limited to: creating unauthorized or unsolicited Discord server invites to any server operated by us, performing any action with a Discord account or Discord bot on any server operated by us which directly or implicitly violates our Terms of Service.
n) You SHALL NOT seek profit from services provided by us to users on a free basis (e.g. a lyrics search which could be done via lyrics.ksoft.si, or a ban lookup which could be done via bans.ksoft.si), unless granted an explicit commercial usage license for the API.
2.2 Conditions to our Images API
a) When using any of Reddit parsers and endpoints, including but not limited to random-meme, rand-reddit or random-nsfw, you MUST add a contribution notice somewhere in your representation. It SHALL include one or more of the following: subreddit, the user it was posted by, or a direct link to the post.
b) If sending an image in an embed, as an attachment to a message, or in similar forms, which originates from any of our image endpoints, including but not limited to random-images or random-wikihow, you MUST include attribution notice in your message or embed, mentioning at least one of the following: api.ksoft.si or KSoft.Si.
c) You SHALL NOT download images from any of our image endpoints, including but not limited to random-images or random-wikihow.
2.3 Conditions to our Bans API
a) When doing more than one lookup at once, you SHALL use the bulkcheck endpoint.
b) When displaying any data from the endpoints of this API (this excludes the "check" endpoint), contribution notice MUST be added to the Discord message. It SHALL mention at least one of the following: KSoft.Si API, KSoft.Si Bans, api.ksoft.si.
c) You SHALL NOT send false reports to the "add" endpoint.
2.4 Conditions to our Kumo API
a) You SHALL NOT use the GeoIP to "dox", or in any other way harm or damage anyone, or similar malicious intent.
b) Any of our links provided MUST NOT be decoded, tampered with or changed in any way.
2.5 Conditions to our Lyrics and Music API
a) You SHALL add attribution notice somewhere in the message, and it must include one of the following: api.ksoft.si or KSoft.Si.
3. Your Account
You are responsible for your log-in credentials and any activity resulting from the use of your log-in credentials or other activity on your account ("Account") on any of our services. You represent and warrant that the information you provide to us upon registration and at all other times will be true, accurate, current, and complete. You are responsible for maintaining the confidentiality of your log-in credentials and are fully responsible for all activities that occur through the use of your credentials or otherwise on your Account. You agree to notify us immediately if you believe the confidentiality of your log-in credentials has been compromised or if you suspect unauthorized use of your Account. You agree that we will not be liable for any loss or damage arising from unauthorized use of your credentials.
a) You agree to receive communications from us electronically, such as email, or messages on a chat or social platform. By using any of our services, or providing information to us, you agree that we may communicate with you electronically regarding security, privacy, and administrative issues relating to your use of our services, and that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirements that such communications be in writing. b) You agree that your use of the Service will not include sending unsolicited marketing messages or broadcasts (i.e., spam) or infract the Terms of Service of any chat or social platform.
Disclaimer of Warranty
THE SERVICES AND THE MATERIALS ARE PROVIDED "AS IS" AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. IN ADDITION, WHILE WE ATTEMPT TO PROVIDE A GOOD USER EXPERIENCE, WE CANNOT AND DO NOT REPRESENT OR WARRANT THAT THE SERVICES WILL ALWAYS BE SECURE OR ERROR-FREE OR THAT THE SERVICES WILL ALWAYS FUNCTION WITHOUT DELAYS, DISRUPTIONS, OR IMPERFECTIONS. THE FOREGOING DISCLAIMERS SHALL APPLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT, WILL WE BE LIABLE TO YOU OR TO ANY THIRD PERSON FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL, PUNITIVE OR OTHER INDIRECT DAMAGES, INCLUDING ANY LOST PROFITS OR LOST DATA, ARISING FROM YOUR USE OF THE SERVICE OR OTHER MATERIALS ON, ACCESSED THROUGH OR DOWNLOADED FROM THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE TEAM HAS BEEN ADVISED OF THE POSSIBILITY OF THESE DAMAGES. THE LIMITATIONS AND DISCLAIMERS IN THESE TERMS DO NOT PURPORT TO LIMIT LIABILITY OR ALTER RIGHTS THAT CANNOT BE EXCLUDED UNDER APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, WHICH MEANS THAT SOME OF THE ABOVE DISCLAIMERS AND LIMITATIONS MAY NOT APPLY TO YOU. IN THESE JURISDICTIONS, KSOFT.SI'S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. YOU SPECIFICALLY ACKNOWLEDGE THAT WE SHALL NOT BE LIABLE FOR USER CONTENT, INCLUDING WITHOUT LIMITATION YOUR CONTENT, OR THE DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU.
YOU AGREE TO INDEMNIFY AND HOLD US, HARMLESS FROM AND AGAINST ANY LOSS, LIABILITY, CLAIM, DEMAND, DAMAGES, COSTS AND EXPENSES, INCLUDING REASONABLE ATTORNEY'S FEES, ARISING OUT OF OR IN CONNECTION WITH a) YOUR USE OF AND ACCESS TO THE SERVICE; b) YOUR VIOLATION OF ANY TERM OF THESE TERMS; c) YOUR VIOLATION OF ANY THIRD PARTY RIGHT, INCLUDING WITHOUT LIMITATION ANY COPYRIGHT, PROPERTY, OR PRIVACY RIGHT OR ANY THIRD PARTY AGREEMENT; OR d) ANY OF YOUR CONTENT OR INFORMATION IN YOUR ACCOUNT OR ANY OTHER INFORMATION YOU POST OR SHARE ON OR THROUGH THE SERVICE. AS USED IN THIS SECTION, "YOU" SHALL INCLUDE ANYONE ACCESSING THE SERVICE USING YOUR CREDENTIALS.
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